Toll Free Number Features

Toll Free Offer Customers An Easily Recognizable Way To Reach You

Personalize Greetings

Set up call screening with an audio message that tells you which number was dialed, and provides caller ID info. Zeotel offers several features including call screening, which announces the caller and lets you accept or reject the call; voice tag, which lets you identify the source of incoming calls.

Customize Hold Music

Select from a variety of professional, quality music tracks that play while callers are on hold or while waiting in a queue. You can also upload your Hold Music by login to your account.

Text-to-Greeting Tool

Text-to-Greeting is a free Zeotel tool that allows you to create custom audio messages voiced by a selection of automated personalities. Enter the text to be read, select your voice in your account. Your custom messages can used for menus, caller greetings, voicemail greetings.

Advanced Voicemail

Zeotel lets you listen to voicemail messages directly in your online account. All extensions can login and manage their own messages. There is no limit to recording length and voicemails will be saved for 90 days, unless deleted.

Zeotel CRM

Zeotel provides CRM also for saving incoming call leads. Not only you can save caller details in Zeotel CRM but Zeotel also remind you for followup date with your client. You can export data of your Zeotel CRM also in excel file.

Send the callers to right place with the help of customized Extensions

Create a professional welcome greeting & set-up multiple extensions, or just route all calls to your mobile.

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No credit card required, and you can cancel your trial anytime at no cost.

Our Toll Free Numbers Can Be Use As Virtual Receptionist Or Miss Call

Call Logs

You can view reports on the calls you receive and time spent on each call. By logging into your account you can instantly view the number of calls received. You can download call deetails also in excel file.

Call Recording

Set up and manage your call recordings in your Zeotel online account settings. Choose to record every incoming call, or restrict call recording to specific exetsnsion on your account. Recorded calls are stored in your Zeotel account call logs for review, and to save as wav files.

Call Forwarding

Call Forwarding lets you direct calls to one or many phone numbers, including your home, office, mobile or any phone worldwide. Zeotel forward incoming calls to all of your numbers, so you never miss a call. Home, mobile, office—you're covered.

Caller ID

We can assign personalized call handling rules for callers (based on their Caller ID) to send them to personalized messages, numbers, voicemail and more. Block anonymous or unknown incoming calls to your Zeotel number or block based on the incoming call's Caller ID.

Call Blocking

Easily block callers or add them to your blocked calls list in your Zeotel online account settings. Charges will not be deducted from your Zeotel account when a blocked caller attempts to call. Phone numbers you'd like to block can be quickly added to your black list callers list from directly within your call logs. You can also un-block callers just as easily.

Call Notifications

Zeotel provides CRM also for saving incoming call leads. Not only you can save caller details in Zeotel CRM but Zeotel also remind you for followup date with your client. You can export data of your Zeotel CRM also in excel file.

Caller Analytics

An account wide snapshot of caller data with new and returning call break downs. Break your calls down by inbound, duration as well as the time of the call. Your caller data is analyzed by caller demographics. Understand how your callers are reaching you, via landline or cell phone. This also includes the cellular provider. Analyze your callers by breaking down between new and returning callers to your Zeotel number.

Call Queues

Call Queues allow you to route incoming calls to a specific group of phone numbers, or members. Queue members are rung in order from first to last, and if a member is already on a call, the next number on the list is rung. While callers are waiting to be connected, Zeotel will play your selected Hold Music. Queues are perfect for customer support, sales departments, help desks, reservations and appointments, and so much more.

Receive SMS

SMS Messages (text messages) sent to your Zeotel number can be received and displayed in your account inbox. You need to subscribe SIM hosting for this feature.

Still Confuse...have a question? contact us today to get a top level consultation

Create a professional welcome greeting & set-up multiple extensions, or just route all calls to your mobile.

Start trial

No credit card required, and you can cancel your trial anytime at no cost.

Customize Zeotel as per your need

Zeotel Menus are the initial audio greeting telling callers which key to press to reach your phones, groups or voicemail ("Press 1 for sales..."). Set up your menu with a customized recording giving important information such as business hours, company directory and any other important instructions.